ISSUE RESOLVED : The issue causing Google Meet and Microsoft Teams links to be missing from rescheduled bookings has been fixed. Conference links are now generating correctly across all calendar events, meeting details, and notifications.
No further action is needed. If you're still experiencing any issues, please contact us at support@oncehub.com.
7/1/2026 16:29:00
Partial service disruption
ISSUE DETECTED: We have identified an issue where Google Meet and Microsoft Teams links are currently missing from calendar events, meeting details, and notifications for rescheduled bookings. All new bookings and other platform features remain fully operational.
WORKAROUND: To avoid disruptions, please generate and manually paste your meeting link directly into the calendar event after a booking is rescheduled.
Our team is actively working on a resolution and will provide an update as soon as more information becomes available. For immediate assistance, contact support@oncehub.com.
6/20/2026 06:00:00
Operational
Scheduled Downtime Completed: The planned infrastructure upgrade is now complete, and all OnceHub services are fully operational. User sign-ins, booking links, chatbots, and routing forms are back online and functioning normally. We appreciate your patience and understanding during this downtime as we continually strive to improve our platform's reliability and performance. Please reach out to support@oncehub.com for any queries.
6/20/2026 05:15:00
Complete service disruption
Scheduled Downtime: The ongoing infrastructure upgrade is taking longer than initially anticipated. Our team is actively working to complete the maintenance and safely restore all services. User sign-ins, booking links, chatbots, and routing forms remain temporarily unavailable at this time, and visitors continue to see the maintenance notification. We will provide another update as soon as we have more information. Thank you for your continued patience.
6/20/2026 04:25:00
Complete service disruption
Scheduled Downtime: OnceHub will undergo a planned infrastructure upgrade starting Saturday, June 20, 2026, at 12:30 AM EDT. This maintenance will require complete system downtime for approximately 45 minutes. During this window, user sign-ins, booking links, chatbots, and routing forms will be temporarily unavailable, and visitors will see a maintenance notification in place of these services. We apologize for any inconvenience as we work to enhance our platform's stability and performance. Please feel free to reach out at support@oncehub.com for any queries.
11/18/2025 14:57:00
Operational
ISSUE RESOLVED: The Cloudflare issue that prevented bookings from being made when CAPTCHA was enabled, and caused images on Booking Calendars to load incorrectly, has now been resolved. CAPTCHA can be re-enabled if it was previously disabled. If you continue to experience any issues, please contact us at support@oncehub.com
11/18/2025 13:30:00
Partial service disruption
ISSUE DETECTED: One of our service providers, Cloudflare, is currently facing an issue. This is preventing Booking Calendar images from loading and, when the CAPTCHA is enabled, bookings from being made. To allow for bookings to made, we recommend temporarily disabling the CAPTCHA until the issue is resolved. You can access this setting here: https://app.oncehub.com/security/captcha. Please note that this can only be done by an Administrator User. We will post further updates as they are available.
11/4/2025 15:40:00
Operational
ISSUE RESOLVED: The issue preventing Booking Calendars and Booking Hubs from loading correctly has been resolved. If you still face issues, please reach out to us at support@oncehub.com
11/4/2025 15:10:00
Complete service disruption
ISSUE DETECTED: We have detected an issue preventing Booking Calendars and Booking Hubs from loading correctly. We are investigating this on priority and will post an update as soon as possible.
10/30/2025 01:25:00
Operational
ISSUE RESOLVED: Our hosting provider has resolved the issue affecting Booking Calendars. Functionality has been fully restored, and users should no longer experience disruptions. If you continue to face any issues, please reach out to us at support@oncehub.com and we’ll be happy to assist.
10/29/2025 23:33:00
Partial service disruption
ISSUE UPDATE: We’re seeing intermittent functionality returning for Booking calendars as our hosting provider continues work to resolve the outage. They expect the issue to be resolved within the next 1 hour. We’ll continue to monitor and share updates as they become available.
10/29/2025 22:06:00
Partial service disruption
ISSUE UPDATE: We’re seeing intermittent functionality returning for Booking Calendars as our hosting provider continues work to resolve the outage. They expect the issue to be resolved in the next 2 hours. We’ll continue to monitor and share updates as they become available.
10/29/2025 21:30:00
Partial service disruption
We’re seeing intermittent functionality returning for Booking calendars as our hosting provider continues work to resolve the outage. They expect the issue to be resolved within the next 3 hours. We’ll continue to monitor and share updates as they become available.
10/29/2025 19:55:00
Complete service disruption
ISSUE UPDATE: We are currently experiencing a service disruption caused by an issue with our hosting provider. As a result, Booking Calendars may not load correctly. Our hosting provider has shared an update that they are working on this, and it is expected to be fixed within the next 4 hours. We will continue to post updates as they become available.
10/29/2025 16:28:00
Complete service disruption
ISSUE DETECTED: We are currently experiencing a service outage due to an issue with our hosting provider. As a result, Booking Calendars will not load properly. Our team is actively monitoring the situation, and we’ll share updates as they become available.
9/16/2025 07:20:00
Operational
INCIDENT RESOLVED: The issue that was intermittently preventing Booking Calendars and Booking Hubs from loading correctly been resolved. If you continue to experience any issues, please contact us at support@oncehub.com
9/16/2025 07:12:00
Incident report
INCIDENT REPORT: We've detected an intermittent issue that was preventing Booking Calendars and Booking Hubs from loading correctly. It appears that the issue has been resolved. We are still monitoring the situation to confirm the resolution. We will post further updates here as soon as they are available.