Phone Booking Incidents

Incident History

TimeStatusMessage
6/20/2026 06:00:00OperationalScheduled Downtime Completed: The planned infrastructure upgrade is now complete, and all OnceHub services are fully operational. User sign-ins, booking links, chatbots, and routing forms are back online and functioning normally. We appreciate your patience and understanding during this downtime as we continually strive to improve our platform's reliability and performance. Please reach out to support@oncehub.com for any queries.
6/20/2026 05:15:00Complete service disruptionScheduled Downtime: The ongoing infrastructure upgrade is taking longer than initially anticipated. Our team is actively working to complete the maintenance and safely restore all services. User sign-ins, booking links, chatbots, and routing forms remain temporarily unavailable at this time, and visitors continue to see the maintenance notification. We will provide another update as soon as we have more information. Thank you for your continued patience.
6/20/2026 04:25:00Complete service disruptionScheduled Downtime: OnceHub will undergo a planned infrastructure upgrade starting Saturday, June 20, 2026, at 12:30 AM EDT. This maintenance will require complete system downtime for approximately 45 minutes. During this window, user sign-ins, booking links, chatbots, and routing forms will be temporarily unavailable, and visitors will see a maintenance notification in place of these services. We apologize for any inconvenience as we work to enhance our platform's stability and performance. Please feel free to reach out at support@oncehub.com for any queries.