System Status - Calendars and integrations

Tracks issues affecting any third-party integrations.

Time Status Message
1 week, 3 days ago 3_Partial service disruption ISSUE UPDATE: We have determined that the issue preventing some Zaps from turning on and causing them to return a "null" value only affects new ZAPS and is specific to new ZAPS that have been configured to be triggered by specific booking status events such as scheduled, rescheduled, etc. Existing Zaps are unaffected and New Zaps should work as expected if the User selects the triggering event as 'All'. A resolution for this behavior will take some time to implement and we will continue to post updates as they become available.
1 week, 3 days ago 3_Partial service disruption ISSUE RESOLVED: We have deployed a fix to the issue preventing Booking pages using Google Meet as the location from receiving bookings. This issue is now resolved and the Google Meet integration should function as normal. If you are still experiencing this behavior, please reach out to us at support@oncehub.com.
1 week, 3 days ago 3_Partial service disruption ISSUE UPDATE: We have confirmed the cause of the issue preventing Booking pages using Google Meet as the location from receiving bookings. We are attempting to resolve it and will post further updates as they become available.
1 week, 3 days ago 3_Partial service disruption ISSUE CONFIRMED: We are continuing to receive customer reports that Zaps between OnceHub and other integrations will not turn on and are returning a "null" value. We are still investigating this to determine the cause and will post updates as they become available.
1 week, 3 days ago 5_Incident report ISSUE REPORTED: We've received reports from Zapier support that Zaps between OnceHub and other integrations will not turn on and are returning a "null" value. We are investigating this and will post updates as they become available.
1 week, 3 days ago 3_Partial service disruption ISSUE CONFIRMED: We've confirmed the issue where Booking pages using Google Meet as the location are unable to receive bookings. We are investigating with the highest priority and will post further updates as they become available. As a temporary workaround, we recommend disabling Google Meet as the location under Booking page settings >> Conferencing / Location settings.
1 week, 3 days ago 5_Incident report ISSUE REPORTED: We've received reports that Booking pages using Google Meet as the location are unable to receive bookings. We are currently investigating and will post further updates as they become available. As a temporary workaround, we recommend disabling Google Meet as the location under Booking page settings >> Conferencing / Location settings.
Status Legend
1_Operational Operational 4_Complete service disruption Complete service disruption 5_Incident report Incident report 3_Partial service disruption Partial service disruption