System Status - ChatOnce Customer application

Tracks issues affecting your customer’s ability to converse and schedule via ChatOnce.

Time Status Message
1 week, 4 days ago 1_Operational SCHEDULED MAINTENANCE COMPLETE: Saturday, February 20th, 2:50 AM US Eastern. The scheduled maintenance is now complete.
1 week, 4 days ago 1_Operational SCHEDULED MAINTENANCE CONTINUES: Saturday, February 20th, 2:40 AM US Eastern. We are continuing to deploy upgrades. Customer side of the application should now be functional. User side may still see intermittent service for up to 30 minutes.
1 week, 4 days ago 3_Partial service disruption SCHEDULED MAINTENANCE STARTING: 12:35 AM US Eastern, Saturday, February 20th. We are starting our backend upgrades. For the next two hours, we expect intermittent service and potential periods of a few minutes in which the system may not respond. We will keep you posted here during the upgrade with live updates.
Status Legend
1_Operational Operational 4_Complete service disruption Complete service disruption 5_Incident report Incident report 3_Partial service disruption Partial service disruption