System Status - ChatOnce Customer application

Tracks issues affecting your customer’s ability to converse and schedule via ChatOnce.

Time Status Message
2 months ago 1_Operational SCHEDULED MAINTENANCE COMPLETE: Saturday, July 24th, 1:36 AM US Eastern. The ChatOnce maintenance is now complete and is working as expected.
2 months ago 3_Partial service disruption SCHEDULED MAINTENANCE STARTING: 1:23 AM US Eastern, Saturday, July 24h. We are starting our backend upgrades. For the next 15 minutes, we expect the ChatOnce application may not respond. We will keep you posted here during the upgrade with live updates.
Status Legend
1_Operational Operational 4_Complete service disruption Complete service disruption 5_Incident report Incident report 3_Partial service disruption Partial service disruption