System Status - ChatOnce Customer application

Tracks issues affecting your customer’s ability to converse and schedule via ChatOnce.

Time Status Message
1 week, 6 days ago 1_Operational 1:30 AM US Eastern, Saturday, Oct 9, 2021. The scheduled maintenance is now complete.
1 week, 6 days ago 3_Partial service disruption SCHEDULED MAINTENANCE STARTING: 1:30 AM US Eastern, Saturday, Oct 9, 2021. We are starting our backend upgrades. For the next 30 minutes, we expect the bots that offer scheduling to not respond intermittently. We will keep you posted here during the upgrade with live updates.
Status Legend
1_Operational Operational 4_Complete service disruption Complete service disruption 5_Incident report Incident report 3_Partial service disruption Partial service disruption