System Status - ScheduleOnce Customer application

Tracks issues affecting your customer’s ability to access Booking pages or make bookings via ScheduleOnce.

Time Status Message
2 weeks, 1 day ago 1_Operational ISSUE RESOLVED: We have received confirmation from Microsoft Azure that the issue causing OnceHub accounts and scheduling pages to load slowly has been resolved on their end. You can find more information on this here: https://drive.google.com/file/d/1t3IrAZlhBeqsQ2A2WOFZZUMYFLumIwZx/view?usp=sharing We have been monitoring this behavior and see that it has not recurred. Please contact support@oncehub.com if you continue to encounter any issues.
2 weeks, 1 day ago 1_Operational ISSUE RESOLVED: OnceHub accounts and scheduling pages are now loading as expected. We are continuing to monitor this behavior. Please contact support@oncehub.com if you continue to encounter any unexpected behavior.
2 weeks, 1 day ago 5_Incident report ISSUE UPDATE: Our developers have received an update that the slow loading of OnceHub accounts and scheduling pages is due to Microsoft Azure infrastructure. See here for more information on Azure's status: https://drive.google.com/file/d/1FyItEUhyc2CvSDgTjBKFOgJE5uc4soa1/view?usp=sharing We will continue to post any updates here.
2 weeks, 1 day ago 5_Incident report ISSUE UPDATE: Our developers have found that the slow loading of OnceHub accounts and scheduling pages is due to an issue with an upstream service provider. We will continue to post updates here.
2 weeks, 1 day ago 5_Incident report ISSUE DETECTED: At approximately 8:15am EDT we detected an issue where OnceHub accounts and scheduling pages took longer than expected to load. We are looking into this behavior with highest priority. We will continue to post updates on this behavior here.
Status Legend
1_Operational Operational 4_Complete service disruption Complete service disruption 5_Incident report Incident report 3_Partial service disruption Partial service disruption