System Status - ScheduleOnce Customer application
Tracks issues affecting your customer’s ability to converse and schedule via ScheduleOnce.
Time | Status | Message |
---|---|---|
2 months, 3 weeks ago | ISSUE RESOLVED: The issue that was preventing paid Bookings from being scheduled is resolved. PayPal has confirmed that the issue is resolved on their end. Our payment integration is now functioning correctly. If you disabled the option to accept payments via OnceHub, you can now re-enable it for the relevant Event types. If you encounter any additional issues, please reach out to us at support@oncehub.com. | |
2 months, 3 weeks ago | ISSUE DETECTED: We have detected an issue preventing paid bookings from being scheduled. For some customers who attempt to book a paid meeting, a payment will be made but the booking will not be created. Our team is actively investigating this matter with PayPal as our top priority. To work around this issue while we investigate this, we recommend temporarily disabling the option to accept payments via OnceHub on the relevant Event types. |
Status Legend
Operational
Complete service disruption
Incident report
Partial service disruption