System Status - OnceHub Help Center [New]

Tracks issues related to the Help Center (help.oncehub.com)

Time Status Message
1 week, 1 day ago 1_Operational ISSUE RESOLVED: The scheduled database maintenance by KnowledgeOwl (our host server) has been completed. Our website: http://help.oncehub.com is now back online. If you still face any issues accessing help articles, please contact us at support@oncehub.com
1 week, 1 day ago 3_Partial service disruption INCIDENT REPORT: Our host server (KnowledgeOwl) is performing scheduled database maintenance on Friday, August 22, 2025, starting at 11 PM EDT for approx 1 hour. During this time, our website: http://help.oncehub.com will be inaccessible. We’ll post an update once it’s complete.
Status Legend
1_Operational Operational 4_Complete service disruption Complete service disruption 5_Incident report Incident report 3_Partial service disruption Partial service disruption